Return & Refund Policy
At Sadistic Penguin Studios, we want you to love what you ordered! Since our products are made to order and fulfilled by our print partner, Printify, we unfortunately cannot offer returns or exchanges for buyer’s remorse (e.g., wrong size, color, or change of mind).
However, if your order arrives damaged, defective, or with a manufacturing error, we’ve got your back.
✅ Issues We Will Resolve:
Damaged items
Manufacturing errors
Incorrect items received
If any of these apply, please contact us within 30 days of delivery with:
A clear photo of the item
A description of the issue
Your order number
We will work with Printify to replace the item free of charge or offer a full refund if applicable.
❌ Issues Not Eligible for Return or Refund:
Buyer’s remorse (e.g., changed mind, ordered wrong size or color)
Items received after the return window (30 days)
📬 Need Help?
Email us at SadisticPenguinStudios@gmail.com and we’ll help you resolve the issue quickly and fairly.
Important Notes:
No need to send the product back to us unless we request it.
Please check sizing charts and product details carefully before ordering.
Thank you for supporting Sadistic Penguin Studios!